Terms & Conditions

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Terms and Conditions

Last updated: Dec 29, 2019
Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of these Terms and Conditions:

  • Country refers to India
  • Company (referred to as either “the Company”, “We”, “Us”, or “Our” in this Agreement) refers to SoftMaji InfoTech Private Limited.
  • Service refers to Web Development, Web Design, App Development, Graphics Design, Digital Marketing Etc.
  • Terms and Conditions (also referred to as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  • Website refers to SoftMaji InfoTech, accessible from https://softmaji.in
  • You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all clients, visitors, and others who visit or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Web Hosting

We offer a basic and default web hosting plan for all websites which we create for the first time.

  • Disk Type: SSD (Solid State Drive)
  • Web Space: 100GB (GigaByte) 
  • RAM: 1GB
  • Entry Processes: 20
  • Number of Processes: 100
  • I/O: 1MB/s

This plan will upgrade when you pay for other plans.

Change in Pricing & Packages

Softmaji Infotech Private Limited preserved the right to change price and package without any prior notification.

Payment Terms

Softmaji Infotech Private Limited deals with 70% of Advance Payment and 30% Amount after completing work if the project price is more than 15,000 INR.
If the project price is less than 15,000 INR so clients have to pay the full (100%) amount at one time.

Project

  • The client project will start after we received the required amount and the date of the project will start from that day.
  • The client has to give all information for their website building process Like- Content, Images, and Information.

Project Delivery or Delay

Sometimes a running project might delay for some reason listed below.

  • Being Unresponsive – If clients don’t understand that or Miss meeting times, do not respond to emails or phone calls, and do not complete action items cause problems.
  • Lack of Direction – If clients can’t even agree on what they really told and need.
  • Too Much Feedback – If clients ask for regular changes and do not get what they exactly want.
  • Not Providing Content – If clients do not provide content on time or do not agree to provide the same.
  • Trying to Be Perfect – If clients run after perfection then the website is absolutely taking time to make it perfect.
  • Server Issue – Sometimes server (where your website will host) might create an issue to host any website because these things we take from a third party and we can’t do anything if it happens.

We clearly emphasize that if any point from this list may happen then we will not be responsible for the same.

Project or Services (Hold/Suspend/Renew)

  • If the client takes more than 14 days to respond to a working (open) project then the project will be automatically changed to HOLD status.
  • If the client takes more than 30 days to respond to a working (open) project then the project will be automatically changed to SUSPEND status. To activate your project from Suspension You have to pay Rs.2000 (This charge will be considered as Re-admit Charge).
  • If existing clients’ renewal charge is not paid before 7 days from the due date then data or domain address may lose.
  • If an existing client not responding to our team for renewal notice or changes then SoftMaji InfoTech Private Limited will not be responsible for any loss.

Price Revise Policy

  • If the client adds additional pages to their website after accepting the proposal will charge INR 1000/page

Late / Non-Payment

If you are late with a payment or have any queries regarding the Invoice, please contact the Accounts Manager (hello@softmaji.in) immediately after receiving the invoice or reminder emails.

  • If clients pay delay from the date of due Rs.500 per day will be charged.
  • If clients are denied the due payment then SoftMaji InfoTech Private Limited may take disciplinary action the same.

SoftMaji InfoTech Private Limited generally builds and tests the websites/applications on our own servers or hosted domains. The website/application will be transferred off to the nominated 3rd party server upon full payment of all invoices and dues.

Source Code

This isn’t owned by the client. We programmed code according to the language of the Web Server Platform that contains the logic and other connectors to all the other software running on the server. Source code created by our team also communicates with outside integrated system servers and this code. The HTML/CSS/Javascript is generated by the source code for the browser to render to your screen.
SoftMaji InfoTech Private Limited does not offer to give their Source Code in a few conditions.

  • For Reselling / Share
  • For Personal Customization

When SoftMaji InfoTech Private Limited agrees to give the main source code to clients.

  • If clients pay for the main source code and clear their all dues (invoices).
  • If clients want to run their website or service from their own server or hosting after paying the charge and due invoices for the main source code.
  • If a client transfers their website to another web development company after paying the full amount of main source code and due invoices.

What You will lose after having Source Code from SoftMaji InfoTech Private Limited.

  • Maintenance
  • Premium Support
  • Changes in Project (running or completed)
  • Work on Project (SoftMaji InfoTech Private Limited will not work or not going to change anything after you ask or have the source code)

Note:-  If you pay for the main source code then SoftMaji InfoTech Private Limited will agree to give the source code for the same.

Loss of Backup and Data

Usage of our service is at your own solitary risk. SoftMaji InfoTech Private Limited is not responsible for the same because we purchase servers from a third party. Taking backup and updates will be chargeable.

Account Creation

To create an account with SoftMaji InfoTech Private Limited users or clients have to provide a few details listed below.

  1. Full Name
  2. Email
  3. Contact Number
  4. Billing Address
  5. Address Proof (ID Card) – Aadhar Card or Any Government ID Pan Card – Not Accepted.

Conversation

The client has to use email or ticket for any suggestion or changes in the running project or completed project. The only Sales team is available on call between 10 AM-6 PM (Sunday off).
The client has to mail on listed emails.

  • hello@softmaji.in
  • support@softmaji.in
  • billing@softmaji.in

Notification

SoftMaji InfoTech Private Limited generally informs to their each and every client by email and SMS of any changes or urgent notice on their given details.
If any client does not receive any emails or so please contact hello@softmaji.in for email and mobile number updates else SoftMaji InfoTech Private Limited will not be responsible for the same.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is a material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us: